FAQs

1. HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?

Orders typically process within 2 to 4 business days and time shipping depend on shipping package you chose. We provide 2 types of shipping:

Standard Shipping: 12 - 15 business days - $5.99

Fast Shipping: 5 - 7 business days - $22.99

3. MY TRACKING NUMBER ISN’T WORKING

Tracking numbers can take 1-2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier or contact us through email: support@socdecor.com

4. I NEED HELP WITH A LATE ORDER

If your order has not arrived after 10 business days please contact our team support@socdecor.com, we are happy to assist.

5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We accept Visa, Mastercard as well as Paypal.

6. WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.